Privacy Policy
Effective Date: Jul 1, 2025
At AskCara AI ("AskCara", "we", "our", or "us"), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you use our Services.
Information We Collect
- Phone number
- Zip code and state
- Insurance plan name (if provided)
- Care needs or questions submitted via SMS or voice
- SMS and voice interaction history
How We Use It
- To provide relevant benefit navigation and caregiving support
- To send SMS messages or voice responses related to your inquiry
- To improve the quality of our Services
- Data Sharing
We do not sell or rent your personal data. We may share anonymized insights with partners or plans to improve benefit access.
- Your Choices
You can opt out of messages at any time by replying STOP. To request deletion of your data, email us at support@askcara.ai.
- Security
We use reasonable administrative and technical safeguards to protect your data. However, no system can be 100% secure, and you acknowledge this risk when using AskCara.
- Children
Our Services are not intended for individuals under the age of 18.
- Updates to This Policy
We may update this policy from time to time. Please review periodically. Continued use of Services after updates means you agree to the new terms.
Contact: support@askcara.ai